A dealer management system for Adorn Enterprise

Stock, sales, service and warranty in one system

Client — Adorn Enterprise

The challenge

What wasn't working

Billing and service records were kept in separate files and worked through by hand. Stock sat across more than one location with no single view of what was held or what it was worth, so questions about availability or slow-moving stock took someone going and looking.

What we did

The solution

We built PICDMS, a dealer management system covering stock, sales, service and warranty in one place. Purchase and sales invoicing, service records and warranty tracking share the same data rather than being re-entered between systems, and stock across every location is held as one figure with model valuation broken out so slow stock is visible early.

The outcome

What changed

Billing, service history and stock now live in a single system rather than across separate files. Stock across locations can be read as one number, and service and warranty history sits against the vehicle rather than in a folder. The system runs in production and Adorn Enterprise uses it daily.

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